Beautyrest Silver Palm Springs Luxury Firm Pillowtop King Mattress Reviews
About Simmons Mattresses
Simmons Bedding Company is a manufacturer best known for memory cream and hybrid mattresses. Simmons' Beautyrest line of mattresses has features like pocketed coil engineering and ventilated fibers for maximum airflow. Simmons and Beautyrest mattresses are available for purchase online and through local retailers.
Overall Satisfaction Rating
- 5 stars
- iv stars
- 3 stars
- 2 stars
- 1 stars
Pros
- Gratuitous delivery
- 100-dark sleep trial
- Wide variety of products
Cons
- Possible deterioration issues
Bottom Line
Simmons mattresses are available in a variety of firmness options in all cost ranges. Provides a 100-night in-home trial and free white-glove delivery services, only some customers mutter almost durability issues.
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Francis of Abingdon, Medico
Verified
Beautyrest is a very high quality product that comes in numerous styles and firmness options that encompass a wide-range of sleeping needs. The Beautyrest brand is durable and comfortable...
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Douglas of Las Vegas, NV
Verified
I bought a Beautyrest mattress. I've had this product for vi weeks now, my horrible neck and headaches have been reduced by fourscore%. I've never in my life slept so comfortably. Give thanks y...
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Simmons Mattresses Reviews
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Ben of Largo, FL Verified Reviewer
Original review: January. 27, 2022
I bought a Simmons / Beautyrest "Black Desiree Firm" mattress with a suggested retail of over $2k. So I idea I was buying quality that would last, It didn't! I am not a large person. I am acme / weight proportionate weighing 165 lbs. And so I was very surprised to realize my mattress was sagging in less than 2 years utilise. And has gotten progressively worse in the by three months of runarounds from Simmons' / Beautyrest Warranty department. When I bought this mattress, the online clarification boasted a twenty yr. non prorated warranty.
From day 1 of contacting the warranty department to practice a claim, I take experienced a non-accommodating process. Zilch short of "stall" tactics. It has now dragged on for 3 months & still no resolve in hand. To add insult to this procedure, they 1st told me my mattress just has a ten year warranty & they go on to explain that a new replacement mattress will only carry the residuum of the 10 yr. warranty. After an Independent Inspector came out they admitted that I do have a justified claim, but informed me that my mattress has been discontinued and I would accept to identify a suitable replacement. In add-on, they have the nerve to tell me that they will only honor a replacement upwards to the $ane,000 I paid. Any additional would be billed to me!
I pointed out that I bought my mattress on a Special online Promo Sale (as we all know the retails are fictitious). I besides noted that their suggested retails had increased by 30-50% in the 2.5 yrs since buying mine. That said, all I wanted was Like-Kind & quality of structure as to what I had purchased. They then sent me on a wild goose hunt to get place a replacement product of my liking. (Along with a list of a one-half dozen of the biggest mattress sellers, Not to go to). I spent 3 days researching & reading reviews online to identify Like-Kind construction and Compactness levels. And and so another 2 days out in the field to find these prospective replacements. Reported dorsum my 1st & 2nd choice and nevertheless no answer!
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Rory of Severna Park, Md Verified Reviewer
Original review: Jan. 12, 2022
We purchased a Simmons Beautyrest in August 2021, and before Halloween the acme surface had shifted from ane side to the other by about 6 inches. It took 4 phone calls and 3 weeks to get the warranty claims department to even go us the form to fill out to request a replacement. They asked many followup questions over the course of the following 2 weeks. The claim was and then denied due to an 'unsupported' foundation, which in our case was a steel frame with wooden slats supporting. The frame is completely square and quite level. From our perspective, Simmons knows their mattresses are garbage, and won't laurels a warranty on a visually obvious defect. You will be throwing your money away and ownership another mattress somewhen, so save the bedevilment and avert Simmons completely.
Sarah of Reynoldsburg, OH Verified Reviewer Verified Buyer
Original review: December. 12, 2021
Nosotros bought a Beautyrest mattress Disney Moderate Plush early 2021 and information technology is atrocious... Have impressions inside 3 months (and we are non large people, if that matters). Spent $1,000 on mattress and new foundation combined. Inquired about warranty and no response. This has been the almost disappointing purchase I ever made. Reviews for mattresses are carefully managed so it's hard to leave a real review. Just sharing this with all my friends and family and anyone I know... Avert beautyrest!
Barry of Ocala, FL Verified Reviewer Verified Buyer
Original review: Nov. 24, 2021
We have a harmony lux king mattress and are very unhappy with it! The warranty does not cover the breakup of the retentiveness cream. It covers the mattress simply if in that location is a one 1/ii inch difference. The trouble is that the retentiveness foam expands back to size and however information technology sinks when y'all lay downwardly. This is a terrible mattress and we can't get assistance with the warranty. I have to sleep in a divot every night and information technology's very uncomfortable. The trouble is we went beyond the 100 days before we noticed it. What a shame for such an expensive mattress.
Marie of Mogale, Other Verified Reviewer
Original review: Nov. xi, 2021
I am a pensioner, bought the Simmons Winchester Medium mattress 152 extra length. I was told information technology could back up my back operation and weight. But it makes indentation where I lay. Turning it frequently every bit told does not assistance. Every bit when I plough it the previous indentation is at that place. I have spent R20,000.00 and I am nonetheless in hurting.
Carrie of Jerseyville, IL Verified Reviewer
Original review: Nov. 5, 2021
My husband and I bought a Beautyrest Mattress and adaptable bed frame. Nosotros have had information technology a trivial over a year and the sides accept collapsed. Filed a warranty claim and gave all information pictures etc and now they are deflecting back to the company that sold it. They said they would contact me. Called the place where nosotros bought information technology and they said Simmons hadn't contacted them at all. Just getting the run around from Simmons. Warranty is a scam!!! DON'T BUY!!!
Gary of Twentynine Palms, CA Verified Reviewer
Original review: Sept. v, 2021
The mattress maybe great until it breaks. Don't buy. Beautyrest warranty is not hassle complimentary. It is prorated and you have to exercise all the work. They do not just replace the mattress or pay you what you paid.
Warwick of Johannesburg, Other Verified Reviewer
Original review: Aug. 17, 2021
My wife & I accept been sleeping uncomfortably for last twenty yrs. Nosotros merely purchased our 1st Simmons, Sherbourne Medium & our dorsum hurting has completely disappeared from day 1 - amazing! We previously tried memory foam and other coil only mattresses but they did not help.
Steven of Warrenville, SC Verified Reviewer Verified Buyer
Original review: July 8, 2021
I bought the Beautyrest PressureSmart simply after Christmas 2021 for $200 less than the original price of $1,299.99. This mattress does not accept a pillow top, the sales lady said that this mattress was much better than the $700 Dazzler Balance with the pillow top. Kickoff night it was mode likewise stiff for me to sleep on. After much billowy and rolling effectually on it, (which is what they told me to practice to 'pause' it in. Now 6 months later information technology sags pretty badly. When you sit down on the edge information technology really sags down, not similar the pillow top that hardly moves. Both mattresses are medium business firm.
After contacting the company Mattress Firm and explaining everything, I followed their instructions on checking the mattress for sagging. Of course using a broom stick with their measurement tool actually doesn't show anything. They did not desire pictures of a person laying on the mattress to show how the mattress really sagged. I volition not purchase from MattressFirm or go another BeautyRest mattress always again. A full waste material of $1300 on a mattress that is worthless.
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Joyce of Galax, VA Verified Reviewer
Original review: June 28, 2021
My Husband and I bought a Simmons Danica Shores from a local furniture shop on Nov fourteen, 2017. This mattress worked fine for the offset 18 or then months. It and then started to sag on each side. The piece of furniture store picked it upwardly when nosotros bought another mattress to replace this 1 then they could check out the problems we had. A call this afternoon from the local furniture visitor is the reason we will NEVER, EVER buy a Simmons product again. The mattress must be 1.5 inches lower when a board is placed across the mattress from side to side and if not, it is Non under warranty cause they say there is nothing wrong with it. If the mattress is sent off for warranty and nothing is found incorrect with it, we would accept to pay the aircraft to Simmons to have the mattress checked. Simmons has poor products and horrible warranties. Buyer BEWARE! Wish we had read these reports from consumers Before we ever bought the mattress.
Source: https://www.consumeraffairs.com/furniture/simmons.html
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